If your service is not activated can be any of the following below you can open support ticket here: https://ipstreamers.freshservice.com/support/home#tickets/new/tick


1. No mac number or incorrect Mac number was provided.or mac number may have problems 


2. Did not reply with a copy of payment after payment for the activation team


3. May need to check spam mail for activation email. on computer so you can get more information than on a phone 📱 


4. Proper information was not provided. (if using app please state app in order  ) IPTV smarters Pro , xtream player app 


5. If  are using a portal URL  please state MAC number 00:1A:79:XX:XX:XX  in order :example : STB EMU , MAG , Buzz tv . Formuler , Dreamlink